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Throughout America the most amazing people are serving students great tasting nutritious food. In some cases the facilities are still up to date for the 1960’s. Upgrading the facilities is a long and perilous process, sometimes years in the planning and implementing.
Though our primary task is providing great tasting nutritious food for students, food may not be the greatest reason they come to us. What can we do in the mean time to make the environment more appealing for our customers in our Campus Cafe or School Restaurant?
Recognize that The LG (Lunch Guy and Lunch Girls) who serve and interact with Students, Staff, and Parents are our greatest feature. As we continue to focus on upgrading our program we need to place the same level of emphasis on enhancing all our LG’s.
As LG’s (Lunch Guy and Lunch Girls) gain greater confidence in themselves and their ability to communicate and connect with their customers (Students, Staff, and Parents) the over mission of school nutrition is accomplished with greater effectiveness.
Equipping the Campus Café and School Restaurant with staff that understands how to serve great tasting nutritious food and connect with customers is the best marketing strategy.
Here are three things that will increase customer service and cost nothing to implement.
1st Look at our students while they are in front of us. Look (even for a split second) at their eyes.
2nd Smile at every student we serve
3rd Call students by their name as much as possible
The LG’s (Lunch Guy and Lunch Girls) that serve our students, staff, and parents in Campus Cafe and Restaurants are our most important resource in increasing customer allegiance.
I am Matt, and I am your friend
Call or Text me at 916.708.8103